A machine shop that supplies parts to the aerospace industry was having trouble obtaining the necessary documentation with the plastic rod stock that they were buying.
Their customers require a variety of different certifications and documents including:
- Manufacturers’ lot and batch numbers
- Material properties test reports
- Certifications to ASTM and SAE / AMS standards
- Certifications to MIL specs
The shop frequently received materials from its previous supplier that lacked the proper paperwork resulting in costly delays.
ISO 9001:2015 Quality Management
Curbell Plastics’ salespeople and quality engineers worked with the machine shop manager to establish stringent procedures for documentation. The procedures were implemented using Curbell’s ISO 9001:2015 quality management system.
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