Taylor combines his knowledge of plastic materials with a deep passion for top notch customer service. His natural ability to build rapport makes a positive, daily impact on Houston’s industrial customers. “I’m very transparent because I’ve learned over time through trial and error, always be up front with your clients,” he recalled, “that’s how I’ve gained my clients trust and respect.” He provides the information they need—lead times, costs, efficiencies, and performance plastics material options—for the applications that drive their business. In addition to being eager to help customers, Taylor’s just as ready to help his team whenever they need him.
In his pursuit to deliver the best customer experience, he stays on top of all the latest developments in new material lines and grades. “I enjoy elevating my knowledge in plastics, learning about new products whenever I can,” Taylor explained, “in return I enjoy educating my clients. If there’s a question I don’t know the answer to, I’m very persistent to find it for them.”
A Partner in Your Success
With over 10 years of experience in industrial warehousing and operations, Taylor made an easy transition to plastics distribution. He continues this momentum with each customer interaction that deepens rapport, trust, and commitment across a span of industries—oil and gas, automotive, food processing, and more.
“I’m very personable with my clients,” Taylor said, “I incorporate humor during my calls. When I can hear clients laugh or help them smile on the other line, I know that I’ve made work feel less like work and more enjoyable.” Whether answering questions on Curbell’s extensive line of plastic materials, processing RFQs and orders, or researching application needs, Taylor is always looking to achieve better results and more opportunities for his customers.
Certifications and Training
- IAPD Performance Plastics Level I
To learn how Taylor's expertise can help your business, contact him today.
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